“
Staff is most important. If I don't feel welcomed into a place of business, I would not be back, no matter the products they carry.
Travis B
“
Friendly staff and user friendly store! And knowledge is definitely a plus, but treating all customers the same is key. I've been in shops where I'm not a local and have been treated as an outsider. Not cool.
Tammy M
“
Warm staff, good lighting, variety of fabric, new lines - but not just Moda.
Turn over on fabric - move the really dated stuff out the door with a sale meant to move it. I don't want to see the Christmas fabric from 10 years ago nor the water color floral from 15 years ago either.
Mary W
“
Quilt shops are always the best if the staff love their job and it shows. Quilters are always happy.
Doris B
“
To me if there is not a friendly staff it really doesn't matter what else is there
Susan R
“
It needs to affect all 5 senses. Smell good, have treats out (just a little something)! Friendly staff that wants you there and welcomes you...lots to see and touch! That's where I spend my money and I go back often
Karen B
“
The feeling that you're welcome and family as soon as you walk through the doors!!!
Jennie R
“
Staff first, knowledge and fabric etc. etc.etc.
Deborah M
“
Staff, then fabric, then classes. I have a couple of stores I seldom visit because of the staff.
Ardith E
“
A happy staff, and bright colored fabrics
Barbara J
“
A friendly staff who treat all people the same regardless of how much they spend
Sandra A
“
Classes
Patti A
“
Friendly, knowledgeable, and helpful staff along with great fabric and a variety of classes and events!
Michelle M
“
Friendly and helpful staff, up to date fabric, sales to unload slow movers and kits
Linda M
“
Staff then fabric then knowledge
Lois B
“
Fabric
Susie L
“
Definitely staff who are friendly and knowledgeable. Fabric displayed in a theme oriented way-- this helps new quilters. Love seeing displayed projects from beginner to advanced. Making customers feel welcome is important
Earlene B
“
The friendly greetings and helpful staff is the best feeling that can always warm a person into buying fabric and keep them coming back. The new patterns and line of fabrics always help. I like to be inspired buy what's quilts are hanging on the walls. A musty smell will turn me away.
Jamie H
“
friendly and helpful staff
Kathy N
“
Fabric, notions, classes, but most of all the personnel!
Suzy B
It can not be more obvious that the staff and friendliness are the overwhelming reason people come back, but let's look at all of them in order of relevance:
It can not be more obvious that the staff and friendliness are the overwhelming reason people come back, but let's look at all of them in order of relevance: